Sara's patient was having a panic attack. He was shaking and scared, sitting up in his bed with his oxygen tubing on top of his head. Sara came in to see him as soon as she heard, making sure the break nurse was on her way to get the patient some Ativan. Sara approached the patient calmly and put her hand reassuringly on his chest, reminding him to breathe in through his nose and out through his mouth. She arranged him in a comfortable position, fixed his oxygen tubing, and spoke to him calmly. She removed distractions from around him and several times checked on his oxygen levels to ensure he was maintaining saturation. She continued to remind him to breathe and focus on the present.

His Ativan arrived, and she gave it right away, telling him how long it would take to set in and giving him instructions for how to regulate himself in the meantime. Sara held his hand and breathed with him, saying, "Smell a rose, now blow out the candle," so that he had clear instructions for how to breathe. He began to calm down and relax, so she began talking to ask him about his pet turtles (a fact she must've known from a previous conversation). She knew he liked to talk about his pets, and he grew more and more calm as he spoke of his turtles. She stayed with him for a long time, even though it was a busy shift and she had lots to do. She went above and beyond in caring for this patient and didn't leave his side until he felt safe and calm. Her kindness and tenderness toward him were heart-warming to witness as she calmly and expertly walked him through his panic attack. She's a stellar nurse!