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Nurse Engagement Ignites Extraordinary Compassionate Care
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Celebrates All the Right |
Patient/Family Experience Communicates Profound Gratitude
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DAISY is an evidence-based form of meaningful recognition: DAISY has been used as a proxy for meaningful recognition in research studies. DAISY has a 21-year history of success, which has provided insights into successful programs of nurse recognition as a form of meaningful recognition, DAISY can impact healthcare organizations in 3 areas:
1. Contributes to a healthy work environment
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• 1 of 6 standards of a HWE (AANC, 2005, 2016)
• Focuses on the “right” in organizations versus what is wrong
• Reminds nurses why they became nurses (Lefton, 2014)
• Operationalizes Mission and Vision of compassionate care celebration as a Team (Kelly and Lefton, 2017)
2. Nurse Engagement
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• DAISY Nurses are role models of compassionate care (Lefton, 2012)
• DAISY nominations may contribute to compassion satisfaction (Lefton, 2012)
• Engaged nurses support nurse retention (Kelly and Lefton, 2017; Lefton, 2014)
3. Patient and Family experience
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• Over 2 million nominations written to express gratitude (The DAISY Foundation, 2019)
• Improves patient-experience outcomes (McClelland, et al, 2014)
• Supports and demonstrates patient and family centered care (Sweeney, Grant, Lefton, Foreman-Lovell, 2019)
• Fosters loyalty for an organization (Sweeney, et al, 2019)
• Nominations provide information/data to improve patient experience (Clavelle, Sweeney, et al, 2019)
References:
Contributes to a healthy work environment
Links to References:
• AACN Healthy Work Environment Toolkit
•Grant, S. (2022). Meaningful Recognition for Nurse Managers. JONA: The Journal of Nursing Administration, 52 (3), 127-128. doi: 10.1097/NNA.0000000000001117.
• Raso, Rosanne DNP, RN, NEA-BC, FAAN, FAONL; Fitzpatrick, Joyce J. PhD, MBA, RN, FAAN, FNAP; Masick, Kevin PhD; Giordano-Mulligan, Marie PhD, RN, NEA-BC, CNOR; Sweeney, Cynthia D. DNP, RN, CNOR, NEA-BC, FAAN Perceptions of Authentic Nurse Leadership and Work Environment and the Pandemic Impact for Nurse Leaders and Clinical Nurses, JONA: The Journal of Nursing Administration: May 2021 - Volume 51 - Issue 5 - p 257-263 doi: 10.1097/NNA.0000000000001010
• Campbell, C., Patrician, Pa., Booth, R. (2020). Generational preferences in the nursing work environment: A dimenionsal concept analysis. Journal of Nursing Management, 28, 927-937. DOI: 10.1111/jonm.13024
• Ambani, Z., Kitney-Lee, A., & Lake, E. (2020). The nursing practice environment and nurse job outcomes: A path analysis of survey data. Journal of Clinical Nursing, 29, 2602-2614.
•Graystone. (2019). Prevent Compassion Fatigue and Burnout With a Magnet Culture. The Journal of Nursing Administration, 49(5), 231–233.
• Raso, Rosanne DNP, RN, NEA-BC, FAAN, FAONL; Fitzpatrick, Joyce J. PhD, MBA, RN, FAAN, FNAP; Masick, Kevin PhD; Giordano-Mulligan, Marie PhD, RN, NEA-BC, CNOR; Sweeney, Cynthia D. DNP, RN, CNOR, NEA-BC, FAAN Perceptions of Authentic Nurse Leadership and Work Environment and the Pandemic Impact for Nurse Leaders and Clinical Nurses, JONA: The Journal of Nursing Administration: May 2021 - Volume 51 - Issue 5 - p 257-263 doi: 10.1097/NNA.0000000000001010
• Sweeney, C. (2019). DAISY Faculty. JONA: The Journal of Nursing Administration, 49 (3), 113-115. doi: 10.1097/NNA.0000000000000721.
• Ulrich, B., Barden, C., Cassidy, L., & Varn-Davis, N. (2019). Critical Care Nurse Work Environments 2018: Findings and Implications. Critical Care Nurse, 39(2), 67–84.
• Stevanin, S., Palese, A., Bressan, V., Vehviläinen-Julkunen, K., & Kvist, T. (2018). Workplace-related generational characteristics of nurses: A mixed-method systematic review. Journal of advanced nursing, 74(6), 1245–1263.
• Sweeney. (2017). The DAISY Nurse Leader Award: Expressing Gratitude for Courageous Leaders Fostering an environment where compassion and courage can thrive. Nurse Leader, 15(1), 45–48.
• AACN. (2005). AACN standards for establishing and sustaining healthy work environments: A journey to excellence. American Journal of Critical Care 14(3), 187-197.
• AACN. (2017). AACN standards for establishing and sustaining healthy work environments: A journey to excellence, 2nd edition. www.aacn.org.
Nurse Engagement
Links to References:
• Eddy, Jaime R. BSN, RN; Kovick, Laura MA; Caboral-Stevens, Meriam PhD, RN, NP-C Meaningful recognition, Nursing Management (Springhouse): January 2021 - Volume 52 - Issue 1 - p 14-21
•Sweeney CD. The Value of Recognition: The DAISY Award. Nurs Adm Q. 2021 Jul-Sep 01;45(3):253-261. doi: 10.1097/NAQ.0000000000000478. PMID: 33935209.
• Nair, J., Merring, P., Jones, B., & Guney, S. (2021). An Exploration of Characteristics and Behavioral Traits of DAISY Honorees and Nominees: A Qualitative Study. The Journal of Nursing Administration, 51(1), 26–32.
• Leger, K., Lajoie, D., & Wood, L. J. (2021). Understanding Inpatient Surgical Nurses’ Meaningful Recognition Preferences. The Journal of Nursing Administration, 51(12), 614–619.
• Lefton, C. Strengthening the workforce through meaningful recognition. NURSING ECONOMIC$. November-December 2012; Vol. 30/No. 6; 331-338.
• Haizlip, Julie MD, MAPP; McCluney, Courtney PhD; Hernandez, Morela PhD; Quatrara, Beth DNP, RN, CMSRN, ACNS-BC; Brashers, Valentina MD. Mattering: How Organizations, Patients, and Peers Can Affect Nurse Burnout and Engagement JONA: The Journal of Nursing Administration: May 2020 - Volume 50 - Issue 5 - p 267-273.
• Renger, D., Miché, M., & Casini, A. (2020). Professional Recognition at Work: The Protective Role of Esteem, Respect, and Care for Burnout Among Employees. Journal of occupational and environmental medicine, 62(3), 202–209.
• Kelly, L. A., & Lefton, C. (2017). Effect of meaningful recognition on critical care nurses' compassion fatigue. American Journal of Critical Care, An Official Publication, American Association of Critical-Care Nurses, 26(6), 438-444. 10.4037/ajcc2017471 [doi].
• Kelly, L., Gee, P., & Butler, R. Impact of nurse burnout on organizational and position turnover. Nursing Outlook, 69(1), 96-102.
• Kelly, L., Runge, J., & Spencer, C. (2015). Predictors of Compassion Fatigue and Compassion Satisfaction in Acute Care Nurses. Journal of nursing scholarship : an official publication of Sigma Theta Tau International Honor Society of Nursing, 47(6), 522–528.
• Lefton C. Strengthening the workforce through meaningful recognition. Nurs Econ. 2012 Nov-Dec;30(6):331-8, 355. PMID: 23346731. (Reprinted with permission of the publisher, Jannetti Publications, Inc., East Holly Avenue, Box 56, Pitman, NJ 08071-0056; (856) 256-2300; FAX (856) 589-7463; Web site: www.nursingeconomics.net; For a sample copy of the journal, please contact the publisher.)
Patient and family experience
Links to References: