February 2026
ICU Team
ICU
CHI St. VIncent
Little Rock
,
AR
United States
Heather Glenn, BSN, RN
Brittany McFatridge, BSN, RN
Elizabeth (Gabby) Ray, BSN, RN
Mary Jo Demaisip, BSN, RN
Jordyn Schrader, BSN, RN, PCCN
Brian Monmaney, ADN, RN
Elizabeth Crouse, BSN, RN
They all performed an act of kindness not only to the patient but also to the family. Our family is so grateful for each of these caregivers.
My sisters and I were with him, our first cousin, the whole step of the way during his stay. He came to the ER on a Thursday from assisted living because he could not stand up and had back pain. It was determined he needed gall bladder surgery.

We were very fortunate that Dr. Ingram was on duty that night and removed his gall bladder the following evening. Dr. Ingram was off the weekend but would be back on Monday. I left the hospital that evening with Louis settled in from surgery on 4NW. Never could I imagine how quickly things would change that evening.

Dr. Attili was amazing, performing two additional surgeries over the weekend that saved our loved one's life. Our family thinks the world of both of these doctors.

The nurses who cared for our cousin were outstanding. They included Heather Glenn, Brittany McFatridge, Elizabeth "Gaby" Ray, Mary Jo Demaisip, and charge nurses Jordyn Schrader and Brian Monmaney. They each had their own special way of caring for the patient and the family.

The first thing we noticed was their teamwork. When one of them was attending to another patient or had to step off the floor, if a machine started beeping or we had a question, someone always stepped in to take care of him or answer our question.

We rotated shifts, sitting with him during the day. When one of us arrived in the morning, we were given an update about what had happened during the night, how he was doing at the moment, and what to expect that day. Things changed daily for our cousin, so we had a lot of questions, which they always answered very patiently and thoroughly.

He had many doctors taking care of him. Sometimes a nurse had to explain what was going on, as we still had questions. We were never afraid to ask a question or feel like we were bothering "our nurses". They listened and provided support and answers.

After six days of very few ups but many downs, we were struggling to understand all the things going on with him. Dr. Ingram was there to lend his shoulder for us to just talk. One thing we kept saying all week was, "he came to the ER because he could not stand". Dr. Ingram was very patient and very reassuring.

This team of nurses was always respectful while caring for our cousin. The way they would talk to him, touch his forehead or arm, was gentle and loving. They kept trying to get him to respond with such compassion.

They all performed an act of kindness not only to the patient but also to the family. Our family is so grateful for each of these caregivers. We hope this team of nurses receives appropriate recognition for their compassion and care of all patients.