Tracy Bavis-Ortero
March 2026
Tracy
Bavis-Ortero
,
RN
Emergency Department
Baptist Hospital of Miami
Miami
,
FL
United States
I wasn't able to speak my mind and address all my concerns that I had to the doctor, but Tracy did and I am thankful for them.
Tracy was my nurse when my son was in the ER. I want to nominate Tracy for a DAISY Award because, as a nurse myself, I can honestly say that she truly went above and beyond for my son. He went in because he was in respiratory distress due to multiple viral infections. The minute Tracy saw my son, she was so sweet and caring, and she immediately knew what to do and anticipated the doctors' orders. After a couple of hours in the department, 3 albuterol treatments and steroids were given, but my son was still having some respiratory distress.
When the doctor came to talk to me to give me the results and talk about the plan, he was not very clear about what he wanted to do with my son. Whether to discharge or transfer him to Nicklaus. When he walked out, a couple of minutes later, Tracy walked in with discharge papers. She knew I was a nurse because we had also bonded, and she asked me how I felt because she reassessed my son, and he was still struggling to breathe. I told Tracy my concerns, and she shared that she, too, had some reservations, and that her gut feeling was to bring the doctor back, have him answer my questions, and reassess him.
Tracy walked outside to look for the doctor, and within 5 minutes, the doctor was back with her, and he agreed that it would be better to transfer my son for at least observation since he was still showing signs of distress. He said he kept going back and forth about whether to discharge us, but Tracy brought him back, and expressing her concerns was enough for us to be transferred. That day I was not a nurse, I didn't ask all the right questions, I wasn't able to speak my mind and address all my concerns that I had to the doctor, but Tracy did and I am thankful for them. She actually looked at my son, put her hands on him, kept going back and forth on what to do, but Tracy said her gut is never wrong. She advocated for my son, and I was blessed to have Tracy be his nurse that day. She embodies what the Daisy Award was created for, and she deserves this. Thank you!
When the doctor came to talk to me to give me the results and talk about the plan, he was not very clear about what he wanted to do with my son. Whether to discharge or transfer him to Nicklaus. When he walked out, a couple of minutes later, Tracy walked in with discharge papers. She knew I was a nurse because we had also bonded, and she asked me how I felt because she reassessed my son, and he was still struggling to breathe. I told Tracy my concerns, and she shared that she, too, had some reservations, and that her gut feeling was to bring the doctor back, have him answer my questions, and reassess him.
Tracy walked outside to look for the doctor, and within 5 minutes, the doctor was back with her, and he agreed that it would be better to transfer my son for at least observation since he was still showing signs of distress. He said he kept going back and forth about whether to discharge us, but Tracy brought him back, and expressing her concerns was enough for us to be transferred. That day I was not a nurse, I didn't ask all the right questions, I wasn't able to speak my mind and address all my concerns that I had to the doctor, but Tracy did and I am thankful for them. She actually looked at my son, put her hands on him, kept going back and forth on what to do, but Tracy said her gut is never wrong. She advocated for my son, and I was blessed to have Tracy be his nurse that day. She embodies what the Daisy Award was created for, and she deserves this. Thank you!