Megan went above and beyond to help a patient and his daughter leave the hospital as fast and as safely as possible. The patient had a procedure earlier in the day. Unfortunately, the patient and his daughter received the news that the patient’s 44-year-old son died unexpectedly. The patient wanted to leave AMA immediately upon learning the news.

As a chaplain, I was called to help with this situation and saw Megan’s excellent care and professionalism at work. She was a calming influence on the patient. She carefully explained all the things that needed to be done prior to his departure. She was firm and professional with the provider discharging the patient. She literally ran to get an oxygen tank for the patient to get the pharmaceutical drugs he needed prior to discharge, and what he needed to take before bedtime.

She made sure the heart failure team would call the patient in the morning to follow up on additional prescriptions and procedures to be followed. Megan went over his discharge paperwork, took out the patient’s IV, gave him a shot, and got him into a wheelchair all in what appeared to be record time. Understandably, the patient was upset and wanted everything to go faster. Megan remained calm and determined to keep her patient safe. She got the oxygen tank hooked up for him.

We then hustled to get the patient to the car waiting for him. She talked soothingly to him, and she said she would be praying for him and his family. When it was over, Megan was sweating, and her adrenaline was still pumping. Bravo, Megan, for taking such fast and excellent care of this patient.