Over the past two years, Agnes has demonstrated unwavering compassion, inclusive leadership, and a profound commitment to supporting her team, embodying the very essence of the DAISY Award's core values.

Transitioning from a 20-year career in the ICU into the AACC environment was a significant change for me, especially in the wake of the COVID-19 pandemic. Agnes welcomed me into this new role with extraordinary patience, professionalism, and empathy. She became more than just a supervisor- she became a mentor, a steady guide, and a source of support during one of the most challenging seasons of my personal and professional life.

When I experienced multiple family losses, including the passing of my mother in June 2024 after I cared for her at home in hospice, Agnes demonstrated deep empathy and humanity. She always knew the right words to offer- not as a script, but as genuine, heartfelt expressions of care. Her emotional intelligence and ability to hold space for others' grief reflect the highest standards of compassionate nursing leadership.

Agnes consistently fosters an inclusive and collaborative work environment within the AACC. She ensures that every team member- regardless of role or experience- has a voice during meetings and opportunities to contribute meaningfully. She promotes camaraderie by encouraging peer-to-peer connection, especially during protocol reviews. Her approach creates a psychologically safe environment where new nurses feel supported and experienced nurses are empowered to share their insights, reinforcing our collective growth and resilience.

Agnes exemplifies clinical and professional excellence not only through her operational leadership but also through her consistent demonstration of integrity, inclusion, and kindness. Her dedication to fostering a supportive workplace culture has a direct impact on staff well-being and, by extension, the quality of care we can provide to our patients.