I would like to wholeheartedly recommend Mohamed in the dialysis unit for his exceptional professionalism, compassion, and sincere support during a particularly challenging experience we faced.

One day, my father arrived late for a dialysis session due to circumstances beyond our control. We were anxious and worried, especially since he normally receives dialysis in another country, and this was his first visit to this center. Mohamed stepped in with calm assurance and took immediate action—he helped us reschedule the appointment flexibly and coordinated directly with the unit staff to facilitate a smooth admission. His efforts reflected not only teamwork but a genuine concern for the patient’s well-being.

What stood out most to me was his communication style: professional, clear, and empathetic. He had a unique ability to explain medical information in a simple, reassuring way. Even though my father was not a regular patient at the unit, Mohamed took the time to thoroughly explain the procedure and all necessary details, making him feel completely at ease—as if he were receiving care at his usual center.

During the session, Mohamed didn’t just provide clinical care. He asked thoughtful questions about my father’s needs and even helped us find food appropriate for his dietary restrictions. These small but meaningful acts made my father feel truly cared for and safe.

Throughout the entire experience, Mohamed was attentive and kind—always smiling, constantly checking in, and following up on every detail to ensure my father’s comfort. Not once did we feel like outsiders or emergency cases; instead, we felt completely at home.

For these reasons, I proudly and gratefully nominate him for this award. Mohamed exemplifies what it means to provide comprehensive, compassionate, and professional nursing care. His ability to connect with patients and families, while maintaining clinical excellence, is a true asset to any hospital.