Harrison Hoffman
April 2025
Harrison
Hoffman
,
BSN
Neuro-Trauma PCU
Banner University Medical Center - Phoenix
Phoenix
,
AZ
United States

 

 

 

Harrison’s ability to relate with his patient and devote the care and compassion to his patient is remarkable.
My 26-year-old daughter was transferred to Banner University Medical Center Phoenix on 3/25/25 for having seizures that she had been having since 3/22/25. She was brought to the Emergency Department at Banner Gateway Medical Center on 3/22/25 for seizures. She was admitted at Banner Gateway on 3/23/25, waiting on an opening at Banner University Medical Center to open up with the Neuro Floor.

When she arrived at Banner University on 3/25/25, she was very scared and confused. She began to become combative, wanting to leave. She felt no one was listening to her. She was diagnosed with having non-epileptic seizures. She was transferred up to 16th floor room 1607, where she was greeted by Harrison Hoffman, who would be her nurse for her time in the hospital. He immediately greeted her and told her that he was “Team R”. He got a chair and pulled it beside, and began talking with her, not to her. She began to calm down and feel as if someone was listening to her.

Harrison was able to bring her down from a 10 to a 0 in minutes. I watched as my little girl came back to herself. She went from angry, confused, combative patient to one who felt heard, respected, and understood. Harrison continued to do this over her stay. When she felt overwhelmed, unheard, scared, and confused, Harrison’s calm presence, along with his ability to relate to her and her experiences, relaxed her.

As a family member and caregiver, I felt relief and gratefulness to Harrison. Harrison’s calm and caring nature was such a key to both R’s recovery and to my mental health care for her. Harrison talked to R about how he loved building Legos when he felt overwhelmed or just needed a mental break. He brought in a Lego set that he was working on for her to do when she was feeling overwhelmed and needed a distraction from the anxiety she was dealing with. This helped Rachel a lot in her recovery.

Harrison’s ability to relate with his patient and devote the care and compassion to his patient is remarkable. I have not witnessed such a compassionate nurse. He went way beyond what was required to make sure that R felt at ease. I truly believe that R would not have stayed and gotten the care she needed if Harrison had not become her nurse when he did. I cannot say enough about Harrison as a nurse and as a human being.