Tiffany Garcia
August 2025
Tiffany
Garcia
,
ASN, RN
Emergency Department
WellSpan Good Samaritan Hospital
Lebanon
,
PA
United States
She was a truly compassionate and caring nurse and just what we so desperately needed.
I took my mom to the hospital’s ED in August. She had extreme anxiety and was complaining of back pain.
When we got to the room in the ED, my mom had a nurse named Tiffany. She was an “angel on earth.” She was very kind and empathetic. She had a gentle but firm way of talking to my mom. She kept her calm and treated her with respect. She assured her that she wasn’t going crazy (as mom said), anxiety is very real, and she was there to help her.
My mom’s magnesium was low, and after starting an IV, her hands and feet went numb. Tiffany immediately removed the IV and consulted with the doctor. It was a rare side effect from the IV.
Her anxiety level was rising again, so she was given Ativan. Shortly after this, mom’s pulse ox dropped to 69. She was put on oxygen and placed on stroke alert because she didn’t know me, her name, or her birthdate. Her speech was slurred. They immediately took her for a CT scan.
Through all this, Tiffany kept Mom calm and assured me she was in good hands. The CT scan was good, showed no sign of stroke, and after being on full oxygen, she was back and knew all her information again. They admitted her.
After getting her a room, Tiffany transported Mom upstairs to her assigned room. Upon arrival, Mom had another major anxiety attack. Being claustrophobic and having major anxiety, the room was way too small for her. She couldn’t stand having the curtains drawn or the door closed.
Tiffany had done her job. She had delivered her to her assigned floor and room. She could now leave —but she didn’t.
She stayed with mom, tried to reason with her, and kept her calm. She got mom into another room with no roommate, kept the door open, the lights on, and no curtains drawn. She stayed until Mom calmed down.
I had long lost my patience with Mom, but Tiffany handled it well. She was a truly compassionate and caring nurse and just what we so desperately needed.
Thank you, Tiffany.
When we got to the room in the ED, my mom had a nurse named Tiffany. She was an “angel on earth.” She was very kind and empathetic. She had a gentle but firm way of talking to my mom. She kept her calm and treated her with respect. She assured her that she wasn’t going crazy (as mom said), anxiety is very real, and she was there to help her.
My mom’s magnesium was low, and after starting an IV, her hands and feet went numb. Tiffany immediately removed the IV and consulted with the doctor. It was a rare side effect from the IV.
Her anxiety level was rising again, so she was given Ativan. Shortly after this, mom’s pulse ox dropped to 69. She was put on oxygen and placed on stroke alert because she didn’t know me, her name, or her birthdate. Her speech was slurred. They immediately took her for a CT scan.
Through all this, Tiffany kept Mom calm and assured me she was in good hands. The CT scan was good, showed no sign of stroke, and after being on full oxygen, she was back and knew all her information again. They admitted her.
After getting her a room, Tiffany transported Mom upstairs to her assigned room. Upon arrival, Mom had another major anxiety attack. Being claustrophobic and having major anxiety, the room was way too small for her. She couldn’t stand having the curtains drawn or the door closed.
Tiffany had done her job. She had delivered her to her assigned floor and room. She could now leave —but she didn’t.
She stayed with mom, tried to reason with her, and kept her calm. She got mom into another room with no roommate, kept the door open, the lights on, and no curtains drawn. She stayed until Mom calmed down.
I had long lost my patience with Mom, but Tiffany handled it well. She was a truly compassionate and caring nurse and just what we so desperately needed.
Thank you, Tiffany.