Regina L Coverdale
June 2025
Regina L
Coverdale
,
BSN, RN
Care Management
Bayhealth Hospital, Kent Campus
Dover
,
DE
United States
Regina shines as a trusted liaison, fostering collaboration among interdisciplinary teams, patients, and families.
It is with considerable pride and admiration that I nominate Regina, a Registered Nurse Care Manager, in recognition of her outstanding contributions to Bayhealth, the Virtual Operations Center overnight team, and the Sussex community. Regina embodies the essence of excellence through her expertise in utilization review, her exceptional communication skills, and her unwavering commitment to teaching, mentoring, and leadership. Regina embodies all five Bayhealth core values. She is not just an exceptional nurse but also a motivational force and a beacon of positivity. Her dedication to both her profession and her community inspires everyone fortunate enough to collaborate with her.
As a skilled professional in utilization review, Regina demonstrates a remarkable ability to analyze and ensure the appropriateness and efficiency of distinct levels of care. Her meticulous diligence and knowledge of payor plans ensure optimal outcomes for patients while maintaining the highest standards of resource management. She has used her skills to support and advise the Virtual Operations Center bed placement specialists and house supervisors.
In communication, Regina shines as a trusted liaison, fostering collaboration among interdisciplinary teams, patients, and families. Her empathetic approach and clarity build connections that promote understanding and trust, making her an indispensable part of the Virtual Operations Center overnight team.
Beyond her professional responsibilities, Regina is a dedicated teacher and mentor who invests in the growth and development of her colleagues. Her ability to guide and inspire new care managers fosters confidence and competence, creating a ripple effect of excellence within the care management team.
As a safety coach, Regina has played a pivotal role in promoting and maintaining a culture of safety. Her vigilance and leadership ensure that patient care environments are secure and that staff adhere to best practices for the benefit of all.
Regina’s leadership extends beyond her work environment, as she selflessly volunteers in her community, including active participation in the Lions Club. She also led the Sussex Care Management team in community service projects to feed and clothe those in shelters and nursing homes, as well as being the spearhead for the Sussex Care Management team’s participation in the Festival of Trees. Her service reflects her compassionate spirit and commitment to uplifting others, whether through charitable efforts or motivational support.
As a skilled professional in utilization review, Regina demonstrates a remarkable ability to analyze and ensure the appropriateness and efficiency of distinct levels of care. Her meticulous diligence and knowledge of payor plans ensure optimal outcomes for patients while maintaining the highest standards of resource management. She has used her skills to support and advise the Virtual Operations Center bed placement specialists and house supervisors.
In communication, Regina shines as a trusted liaison, fostering collaboration among interdisciplinary teams, patients, and families. Her empathetic approach and clarity build connections that promote understanding and trust, making her an indispensable part of the Virtual Operations Center overnight team.
Beyond her professional responsibilities, Regina is a dedicated teacher and mentor who invests in the growth and development of her colleagues. Her ability to guide and inspire new care managers fosters confidence and competence, creating a ripple effect of excellence within the care management team.
As a safety coach, Regina has played a pivotal role in promoting and maintaining a culture of safety. Her vigilance and leadership ensure that patient care environments are secure and that staff adhere to best practices for the benefit of all.
Regina’s leadership extends beyond her work environment, as she selflessly volunteers in her community, including active participation in the Lions Club. She also led the Sussex Care Management team in community service projects to feed and clothe those in shelters and nursing homes, as well as being the spearhead for the Sussex Care Management team’s participation in the Festival of Trees. Her service reflects her compassionate spirit and commitment to uplifting others, whether through charitable efforts or motivational support.