Randall G. Dygert, RN of PCIM clinic gave his 33 years of service to Parkland. Since I had not worked directly with him, I called Ms. Hazel Harris, a seasoned manager under whose supervision Randall Dygert started his service at Parkland. The tragedy that befell Randall came as a distressing shock with many questions unanswered but among other things, I see this as an opportunity to celebrate the work of a good nurse. There is one thing that I remarkably remember till this day about him; he was very cordial and pleasant over the phone when we did nursing communication hand-off. This attitude speaks volume of him and goes a long way to attest to the fact that Randall touched many lives in a positive way and he truly stood for what is good and positive about Parkland workers.
Having spent 33 years at Parkland and survived the changes that took place over the years and during the heavy hand of CMS survey and reaccreditation and among many other things, it is my humble submission that Randall Dygert exemplified the CIRCLES of life. One thing I find very common is that Parkland nurses are good at improvising and are indeed good stewards of limited resources and this story would not be complete if Randall was left out. He was a very compassionate person by all account. Among his siblings, he was the person directly caring for his mother who lived with him. Randall Dygert would be deserving of DAISY Award if he was alive and I urge the DAISY Award Committee to honor him accordingly. Give honor to whom honor is due. Adieu Randall.
Dr. Oanh Nguyen, an assistant professor at UT Southwestern who worked with Dygert at Parkland, said her friend was an “all-around great guy” who would do anything for a co-worker.
“He would bend over backwards to make sure everyone got whatever they needed, so much so that he sometimes missed lunch for it,” she said.
Nguyen said Dygert was beloved by those he came in contact with and his smile was constant and “emblematic.”
“His smile was his way of making sure everyone knew they were taken care of,” she said. “He touched more people than I think he would have ever known."