Michelle, you were the nurse assigned to my grandmother earlier this year. Thank you so much for the kindness and compassion you showed toward my grandmother and my family during her stay.

When I arrived on the floor, you immediately walked me through everything she was connected to, as well as the plan for the day. I was hesitant to go into the room because it looked like she was sleeping, and I did not want to wake her. You encouraged me to go in.

Even with her altered mental status, you never showed frustration with her. Every time she had a question, you stopped what you were doing, looked at her, and answered her, even if she had just asked the same question a few minutes before.

I was worried about her not getting enough rest in the hospital. I thought that if I sat within her line of sight, she would be able to relax. The exact opposite happened. When I approached you to ask how I could help her rest and be more comfortable, you let me help you readjust her in the bed, dimmed the lights, and recommended that I sit in the chair by the window so I could still be present while allowing her to rest.

When she complained that her IV site was bothering her, you explained what you were doing, assessed the site, and rotated the lines.

I have never had to be with a family member while they were admitted, and it was upsetting, to say the least. I know the way you treated my grandmother is your everyday practice. I could tell by the way you interacted with us.

That visit was the last time I saw her, as she later passed away. I cannot begin to explain how much your care in her final days eased some of the worries we carried. Everyone deserves to die with dignity and peace, and you provided that for her.

It is the nurse. It will always be the nurse. You are the epitome of one of those nurses. My family and I are so incredibly thankful for you.