During one of the most vulnerable times in her family‘s life, Megan stood out as a true embodiment of what Nursing should be. From the moment this nurse stepped into my father‘s room, they provided not only expert clinical care, but also a profound sense of peace and reassurance for our entire family. Megan was consistently prompt and a team player with every request or need, no matter how big or small. Their calm, courteous demeanor never wavered even in high-pressure moments, and that steadiness gave us comfort when we needed it most. There was never a doubt that my father was in good hands when Megan was his nurse. But what truly made this nurse stand out was her ability to include our family in the care process in a way that was both compassionate and empowering. They took the time to explain how and when to use the Yonker section, not just for my father‘s comfort, but also to give us a tangible role in his care. It may seem like a small gesture to some, but I meant the world to us. No one had done that before, it made us feel seen, heard, and involved.

Megan possesses a remarkable balance of clinical knowledge and emotional intelligence. This nurse was able to clearly communicate that the plan of care was not only for the nights they were there with us, but also how it would fit into the broader picture of my father‘s journey. Megan made sure we understood what was happening and why, and answered our questions with clarity and patience. There needs to be more nurses like Megan. Nurses who understand that caring for patients means also caring for their families. Nurses who lead by example and how they communicate, collaborate, and create memories of trust during the hardest times. Megan didn’t just do their job, they also made us feel safe, supported, and respected. For that, we are truly grateful.