Megan S Spradlin
December 2024
Megan S
Spradlin
,
BSN, RN
9 Center
Medical University of South Carolina
Charleston
,
SC
United States
Megan made us feel heard. We had questions. Megan found the answers for us. Never made us feel small or amongst a crowd of patients. Almost as if we were the only family in her care. Megan made us feel valued.
There is a quote that says something along the lines of, "You may not remember their name, but you will always remember how they made you feel". We will always remember Megan's name, and we will certainly always remember the way she made our family feel heard, valued, and most importantly, cared for. My Grandpa has been a patient of MUSC almost his entire life, as he was diagnosed with congestive heart failure at a young age. In December 2024, his bloodwork came back through the roof, and he declined quickly. What our family thought would be a routine medication change and a few days of care turned into our final days with our 90-year-old Grandpa. It was heartbreaking.
Megan was there with us on the day he came up to the 9th floor and we immediately hit it off with her. We told her all about our family, got to know all about her family, and what had been a whirlwind of a hospital stay finally felt calmer and quieter. It was fate that several days later, Megan was back with us on what would be Grandpa's last day with us. Our family never left Grandpa's side, and Megan went above and beyond to ensure not only that Grandpa was comfortable, but also that my parents, who stayed with him through the night, were. Megan had coffee, fruit, and water delivered to the room. My Grandpa loved the MUSC chapstick (ha!) so she got a handful and surprised him and the family, and something so small and minor is something we're still laughing and talking about today. Megan made us feel heard. We had questions. Megan found the answers for us. Never made us feel small or amongst a crowd of patients. Almost as if we were the only family in her care. Megan made us feel valued.
It was a busy time on the 9th floor, and we had family coming in and out to say goodbyes, hold Grandpa's hand, and tell him how much we love him, and Megan never complained about how many times she had to open the door to the unit. She would simply ask "Do you need anything?", "Can I do anything for you?", "This is what to expect in these next couple of hours". She was an angel on earth wearing scrubs, and we're immensely grateful she was taking care of Grandpa.
Megan was there with us on the day he came up to the 9th floor and we immediately hit it off with her. We told her all about our family, got to know all about her family, and what had been a whirlwind of a hospital stay finally felt calmer and quieter. It was fate that several days later, Megan was back with us on what would be Grandpa's last day with us. Our family never left Grandpa's side, and Megan went above and beyond to ensure not only that Grandpa was comfortable, but also that my parents, who stayed with him through the night, were. Megan had coffee, fruit, and water delivered to the room. My Grandpa loved the MUSC chapstick (ha!) so she got a handful and surprised him and the family, and something so small and minor is something we're still laughing and talking about today. Megan made us feel heard. We had questions. Megan found the answers for us. Never made us feel small or amongst a crowd of patients. Almost as if we were the only family in her care. Megan made us feel valued.
It was a busy time on the 9th floor, and we had family coming in and out to say goodbyes, hold Grandpa's hand, and tell him how much we love him, and Megan never complained about how many times she had to open the door to the unit. She would simply ask "Do you need anything?", "Can I do anything for you?", "This is what to expect in these next couple of hours". She was an angel on earth wearing scrubs, and we're immensely grateful she was taking care of Grandpa.