Mary Moore
February 2026
Mary
Moore
,
RN, BSN
Surgery Medicine
St. Tammany Health System
Covington
,
LA
United States
Mary made my son, who was the patient, and me feel encouraged and as comfortable as possible. When I requested something, such as Vaseline for my son’s dry lips, she got it and applied it right away. Whenever I called the nurse to help, she came as soon as possible or got help if she needed it to change my son’s diaper or clean him up. She never complained.
I felt like I could go home, and she would care for him until I got back, which she did. She came into the room frequently and kept me informed about what she was doing, why, and who ordered it. My son’s legs are contracted, and she found a way to change his brief that was less invasive. She checked for breakdown and put pads where needed. She was very compassionate of my feelings and, although my son is non-verbal, she spoke to him and told him everything she was doing to him. She assessed and cared for his NG tube multiple times.
She is definitely a team player. When it was time for her to get off, my son had soiled his brief, and she stayed to help the next nurse instead of clocking out. She really was very kind, caring, and knowledgeable. She made our stay a great experience!
Another person writes:
As a nurse of 47 years, I was able to recognize outstanding nursing care for my sister firsthand. Because I live 3 hours away, my first communication was over the phone. Mary gave me the impression that she had all the time in the world to discuss my sister's test results and plan of care. She communicated the physicians’ names who had visited and the specifics about the care. I could feel Mary’s empathy and the genuineness of her caring spirit as I discussed the difficult health and social journey of my sister.
When I arrived the following day to visit and get an update, Mary met me in the hallway as if we had known each other for a long time. During my visit, there were a couple of symptoms that came up at different times, which were discussed and, as we all know, those of us in the medical field always have suggestions for tests to be done or meds to give. Mary did not hesitate one bit on each occasion to reach out to the physician for my request and was back in a very short period to communicate the physician’s orders and the explanation of why these decisions were made. She also explained that if this did not work, what the next plan might be.
When my sister requested a shower 1 hour before shift change, I told her I knew it was close to shift change and understood if we needed to wait. Mary’s words were, “Oh no, we give care 24/7, and it matters not about shift change.” That speaks volumes! Mary treated my sister like she was a family member. She also made me feel like I was a member of my sister’s healthcare team by giving me a voice, understanding my requests, and communicating the other team members’ plans.
I felt like I could go home, and she would care for him until I got back, which she did. She came into the room frequently and kept me informed about what she was doing, why, and who ordered it. My son’s legs are contracted, and she found a way to change his brief that was less invasive. She checked for breakdown and put pads where needed. She was very compassionate of my feelings and, although my son is non-verbal, she spoke to him and told him everything she was doing to him. She assessed and cared for his NG tube multiple times.
She is definitely a team player. When it was time for her to get off, my son had soiled his brief, and she stayed to help the next nurse instead of clocking out. She really was very kind, caring, and knowledgeable. She made our stay a great experience!
Another person writes:
As a nurse of 47 years, I was able to recognize outstanding nursing care for my sister firsthand. Because I live 3 hours away, my first communication was over the phone. Mary gave me the impression that she had all the time in the world to discuss my sister's test results and plan of care. She communicated the physicians’ names who had visited and the specifics about the care. I could feel Mary’s empathy and the genuineness of her caring spirit as I discussed the difficult health and social journey of my sister.
When I arrived the following day to visit and get an update, Mary met me in the hallway as if we had known each other for a long time. During my visit, there were a couple of symptoms that came up at different times, which were discussed and, as we all know, those of us in the medical field always have suggestions for tests to be done or meds to give. Mary did not hesitate one bit on each occasion to reach out to the physician for my request and was back in a very short period to communicate the physician’s orders and the explanation of why these decisions were made. She also explained that if this did not work, what the next plan might be.
When my sister requested a shower 1 hour before shift change, I told her I knew it was close to shift change and understood if we needed to wait. Mary’s words were, “Oh no, we give care 24/7, and it matters not about shift change.” That speaks volumes! Mary treated my sister like she was a family member. She also made me feel like I was a member of my sister’s healthcare team by giving me a voice, understanding my requests, and communicating the other team members’ plans.