Jordan Kovach
February 2026
Jordan
Kovach
,
BSN, BS, RN
ICU/Stepdown
Aurora Medical Center in Manitowoc County
Two Rivers
,
WI
United States
Jordan clearly has a love for making every patient under her care feel like they are the only person in the hospital she is caring for.
Jordan has renewed my faith in the healthcare system. This hospital is very lucky that she wants to work here. Do everything you can to keep her. Having been in and out of hospitals my whole life, I have much experience being taken care of by RNs. In my 43 years, I have never been taken so well of until Jordan first started caring for me.
One of the first things she said to me was, "I am here to make you the most comfortable as possible and promise to listen to what you think would make your stay here the best it could possibly be." Before Jordan started caring for me during the day shifts, I was struggling physically and mentally because the order in which my prescription medications were being given to me throughout the day was completely different than what I do at home, which played a part in my body not healing as well as it could have been. I had a conversation about this with Jordan. She made me feel completely understood, calmed me down, and right away started to look into how she could help this situation.
Jordan explained how she understands how such a drastic change in medication dispensing throughout the day could affect me mentally and physically. Jordan broke no protocol or rules and adjusted all my med release times as close to what I do at home as she legally could. Because of these changes, I started feeling more like I was able to fight through what I had to do to become well enough to be released. This is just one example.
Jordan clearly has a love for making every patient under her care feel like they are the only person in the hospital she is caring for. I loved that she would take the time to have meaningful conversations with me, and the fact that she could make me laugh and forget for a little while the extreme pain I was in is a superpower she possesses. I have much more to say, but no room. It's just not possible anymore to find caregivers who go above and beyond what their job description is. I will miss her. I told her I wanted to take her home with me to continue my care as one of my hospice nurses.
One of the first things she said to me was, "I am here to make you the most comfortable as possible and promise to listen to what you think would make your stay here the best it could possibly be." Before Jordan started caring for me during the day shifts, I was struggling physically and mentally because the order in which my prescription medications were being given to me throughout the day was completely different than what I do at home, which played a part in my body not healing as well as it could have been. I had a conversation about this with Jordan. She made me feel completely understood, calmed me down, and right away started to look into how she could help this situation.
Jordan explained how she understands how such a drastic change in medication dispensing throughout the day could affect me mentally and physically. Jordan broke no protocol or rules and adjusted all my med release times as close to what I do at home as she legally could. Because of these changes, I started feeling more like I was able to fight through what I had to do to become well enough to be released. This is just one example.
Jordan clearly has a love for making every patient under her care feel like they are the only person in the hospital she is caring for. I loved that she would take the time to have meaningful conversations with me, and the fact that she could make me laugh and forget for a little while the extreme pain I was in is a superpower she possesses. I have much more to say, but no room. It's just not possible anymore to find caregivers who go above and beyond what their job description is. I will miss her. I told her I wanted to take her home with me to continue my care as one of my hospice nurses.