Jennifer Moore
November 2025
Jennifer
Moore
,
MSN, RN
Clinical Resource Unit
MacNeal Hospital, Loyola Medicine
Berwyn
,
IL
United States
As she transitions to her new role as Nurse Manager of Registry, I want her to know how deeply she has impacted our unit and each of us individually. Her legacy is one of advocacy, compassion, and transformational leadership.
Jen Moore has profoundly shaped my professional development, personal growth, and the kind of leader I aspire to become. Before joining MacNeal full-time, I worked in the float pool and encountered many different managers. Jen stood out immediately. Her leadership, integrity, and genuine care for staff made me want to be part of her team. She creates an environment where people feel valued, supported, and empowered.
That impression only deepened once I joined her unit. One moment that truly shifted my path was after a particularly difficult shift as a First Choice nurse. I had a code blue, two rapids, and two ED transfers. Jen checked in with me afterward, not to talk about the work, but to ask how I was doing. That simple act of care made me feel seen as a person, not just a nurse. It was the reason I transitioned from registry to full-time staff on 31 South.
When I first started at 31 South, night shift staffing was a challenge. We often had one or no PCTs scheduled, which made it difficult to provide the level of care our patients deserved. Over time, Jen advocated fiercely for our team, and now it is consistent to have two PCTs scheduled on telemetry. That change didn’t happen overnight, and it’s easy to overlook the persistence and behind-the-scenes work it took to make it happen. Jen was the voice for us behind closed doors, always advocating for the night shift.
She also helped secure resources we needed, including opening a supply closet on 35 South with pressure injury prevention supplies, items we previously didn’t have access to overnight. These changes made a real difference in our ability to care for patients and feel supported in our roles.
Jen later brought me on as her assistant manager, a turning point in my career and a reflection of her belief in developing and supporting her team. Her leadership also inspired me to pivot my master's program from FNP to Leadership and Administration. Jen showed me what transformational leadership looks like, leadership that transforms not just performance but people.
She taught me that true influence is relational. It’s about building connection, trust, and understanding. People follow leaders who show them the way and connect with them as human beings. Jen leads with trust and respect, and that inspires long-term loyalty.
She also taught me how to balance high expectations with kindness. That doesn’t mean being soft; it means being smart. I’ve observed that people perform at their best when they feel respected and supported. Jen drives performance while showing genuine care, and that earns the loyalty and motivation of her team.
As I stepped into my own leadership role, Jen taught me how to build a high-performing team not through pressure, but through psychological safety, trust, and accountability. She created an environment where I felt safe enough to admit mistakes, ask hard questions, and share bold ideas. That culture of openness and learning became the foundation for how I now lead others.
For example, I recently had a new graduate nurse come to me and admit she had made a medication error. She voiced it with courage and transparency, and that moment was a reflection of the culture Jen helped build. When people feel safe, they grow. They collaborate. They innovate. Jen showed me that courageous cultures aren’t soft; they’re high-performing. And they start with leaders who model vulnerability, empathy, and integrity.
Her departure is bittersweet because her presence on our unit has been a source of strength, inspiration, and growth. Her type of leadership is rare, and it’s exactly the kind of leader I aspire to be. I will truly miss working alongside her.
As she transitions to her new role as Nurse Manager of Registry, I want her to know how deeply she has impacted our unit and each of us individually. Her legacy is one of advocacy, compassion, and transformational leadership.
Jen Moore is the kind of nurse leader who inspires you to grow, not just professionally, but personally. Her integrity, compassion, and unwavering support have changed my life for the better, forever. I am endlessly grateful to have worked alongside her and learned from her. Jen embodies the spirit of nursing leadership.
That impression only deepened once I joined her unit. One moment that truly shifted my path was after a particularly difficult shift as a First Choice nurse. I had a code blue, two rapids, and two ED transfers. Jen checked in with me afterward, not to talk about the work, but to ask how I was doing. That simple act of care made me feel seen as a person, not just a nurse. It was the reason I transitioned from registry to full-time staff on 31 South.
When I first started at 31 South, night shift staffing was a challenge. We often had one or no PCTs scheduled, which made it difficult to provide the level of care our patients deserved. Over time, Jen advocated fiercely for our team, and now it is consistent to have two PCTs scheduled on telemetry. That change didn’t happen overnight, and it’s easy to overlook the persistence and behind-the-scenes work it took to make it happen. Jen was the voice for us behind closed doors, always advocating for the night shift.
She also helped secure resources we needed, including opening a supply closet on 35 South with pressure injury prevention supplies, items we previously didn’t have access to overnight. These changes made a real difference in our ability to care for patients and feel supported in our roles.
Jen later brought me on as her assistant manager, a turning point in my career and a reflection of her belief in developing and supporting her team. Her leadership also inspired me to pivot my master's program from FNP to Leadership and Administration. Jen showed me what transformational leadership looks like, leadership that transforms not just performance but people.
She taught me that true influence is relational. It’s about building connection, trust, and understanding. People follow leaders who show them the way and connect with them as human beings. Jen leads with trust and respect, and that inspires long-term loyalty.
She also taught me how to balance high expectations with kindness. That doesn’t mean being soft; it means being smart. I’ve observed that people perform at their best when they feel respected and supported. Jen drives performance while showing genuine care, and that earns the loyalty and motivation of her team.
As I stepped into my own leadership role, Jen taught me how to build a high-performing team not through pressure, but through psychological safety, trust, and accountability. She created an environment where I felt safe enough to admit mistakes, ask hard questions, and share bold ideas. That culture of openness and learning became the foundation for how I now lead others.
For example, I recently had a new graduate nurse come to me and admit she had made a medication error. She voiced it with courage and transparency, and that moment was a reflection of the culture Jen helped build. When people feel safe, they grow. They collaborate. They innovate. Jen showed me that courageous cultures aren’t soft; they’re high-performing. And they start with leaders who model vulnerability, empathy, and integrity.
Her departure is bittersweet because her presence on our unit has been a source of strength, inspiration, and growth. Her type of leadership is rare, and it’s exactly the kind of leader I aspire to be. I will truly miss working alongside her.
As she transitions to her new role as Nurse Manager of Registry, I want her to know how deeply she has impacted our unit and each of us individually. Her legacy is one of advocacy, compassion, and transformational leadership.
Jen Moore is the kind of nurse leader who inspires you to grow, not just professionally, but personally. Her integrity, compassion, and unwavering support have changed my life for the better, forever. I am endlessly grateful to have worked alongside her and learned from her. Jen embodies the spirit of nursing leadership.