Amy, the nurse at the Wound Care & Hyperbaric Medicine Clinic, truly embodies what it means to lead with clinical excellence, serve with empathy, and partner in health. From the very first visit, she demonstrated an exceptional balance of professionalism, compassion, and genuine care. Over the past month, I’ve had the privilege of accompanying my father to his wound care appointments, and Amy’s approach has made a profound difference in both his healing and his outlook. She delivers care with remarkable precision and attention to detail, ensuring every step is done safely and correctly — from wound cleaning to dressing changes. Yet, what stands out most is the heart she brings to her work.

Amy speaks with honesty and clarity, but always with kindness and respect. She took the time to educate my father about how his smoking habit was impacting his healing and overall health. Rather than scolding or lecturing, she connected with him on a human level — encouraging him, empowering him, and helping him truly understand how making a change could improve his life. Because of her compassion, patience, and the trust she built, my father made the life-changing decision to quit smoking after 68 years and many unsuccessful attempts. Amy’s dedication extends beyond the individual patient. She’s constantly aware of her surroundings, supporting her colleagues and ensuring the entire team provides the safest, most thoughtful care possible. Her blend of skill, empathy, and teamwork exemplifies the very best of what it means to serve others in health care. Thanks to Amy, my father isn’t just healing physically — he’s healthier, more hopeful, and deeply grateful. She has truly made a lasting impact on his life and on our family.

Amy’s impact has been nothing short of life-changing — both for my father and for our family. Her combination of compassion, education, and encouragement helped my father make one of the hardest decisions of his life: after 68 years of smoking and countless failed attempts to quit, he gave it up completely because of Amy’s influence. She didn’t pressure him; she inspired him. Her caring yet firm conversations helped him see how his choices affected his healing and quality of life, and because he felt truly supported and respected, he was able to commit to a healthier path. Beyond that profound personal change, Amy’s consistent attention to detail and focus on safety have contributed directly to my father’s physical healing and comfort. She models excellence not just in her technical skills, but in the way she treats every patient and colleague — with empathy, respect, and genuine humanity. The ripple effect of her care extends far beyond one patient; she uplifts her entire team and helps create an environment where healing, hope, and trust can thrive.