Kierra Bays
July 2026
Kierra
Bays
,
BSN, RN, MEDSURG-BC
ECU Health Medical Center
Greenville
,
NC
United States
Kierra exemplifies what it means to be a patient advocate. She stands firm in the face of conflict, always prioritizing what is right over what is easy. She does not shy away from difficult situations—instead, she steps into them with integrity, compassion, and unwavering commitment to her patients.
You are twenty-two years old and unable to move, speak, or communicate. You are dependent on a ventilator, relying entirely on others to meet your most basic needs. You are alert and oriented, yet you have no voice—no way to express your wishes, no control over your care, because your body has failed you.
Through determination and the dedication of a speech therapist, you gain a small but meaningful breakthrough: the ability to use a laser pointer to communicate. For the first time, you have a way to be heard. A family member shares a nickname you love, and the staff begins using it. In that small but powerful way, you begin to feel a sense of identity and hope again.
Then everything changes. Your parents request that staff stop using your preferred name. They remove the communication tools the therapist put in place and call for a family meeting—one you are not included in. During that meeting, the care team begins to align with your parents’ wishes, including removing the one therapist who helped you communicate and taking away the name you identify with. Your voice—already fragile—is at risk of being silenced completely.
But one nurse refused to let that happen.
Kierra, a nurse manager, sat in that meeting and courageously spoke up. She paused, looked at both the providers and the family, and said, “This patient is alert and oriented. He has the right to make decisions about his care. His name is the only thing he can control right now—why would we take that away from him?”
Despite significant resistance from both the family and members of the care team, Kierra did not back down. After the meeting, she shared her deep concern, stating, “This isn’t right. He has a voice, and they are trying to take that away from him.”
And she didn’t stop there. Kierra took action. She advocated across multiple specialty services to ensure the therapist remained involved in the patient’s care. She pushed for the patient’s preferences to be honored and encouraged the physician to directly communicate with him regarding any proposed changes. When asked, the patient clearly expressed that he did not want any changes.
Kierra then took the courageous step of addressing the parents directly. Despite being met with resistance and difficult interactions, she remained professional, compassionate, and firm. She explained that the team would honor the patient’s wishes, maintain his current care plan, and continue to call him by his preferred name. Even in the face of adversity, she worked to keep the family engaged in a constructive way.
Kierra exemplifies what it means to be a patient advocate. She stands firm in the face of conflict, always prioritizing what is right over what is easy. She does not shy away from difficult situations—instead, she steps into them with integrity, compassion, and unwavering commitment to her patients.
Kierra is the nurse you want at the bedside of your loved one. For these reasons, I am honored to recognize my colleague, my peer, and my friend for this prestigious award. She embodies the very essence of what it means to be a DAISY Nurse Leader.
Through determination and the dedication of a speech therapist, you gain a small but meaningful breakthrough: the ability to use a laser pointer to communicate. For the first time, you have a way to be heard. A family member shares a nickname you love, and the staff begins using it. In that small but powerful way, you begin to feel a sense of identity and hope again.
Then everything changes. Your parents request that staff stop using your preferred name. They remove the communication tools the therapist put in place and call for a family meeting—one you are not included in. During that meeting, the care team begins to align with your parents’ wishes, including removing the one therapist who helped you communicate and taking away the name you identify with. Your voice—already fragile—is at risk of being silenced completely.
But one nurse refused to let that happen.
Kierra, a nurse manager, sat in that meeting and courageously spoke up. She paused, looked at both the providers and the family, and said, “This patient is alert and oriented. He has the right to make decisions about his care. His name is the only thing he can control right now—why would we take that away from him?”
Despite significant resistance from both the family and members of the care team, Kierra did not back down. After the meeting, she shared her deep concern, stating, “This isn’t right. He has a voice, and they are trying to take that away from him.”
And she didn’t stop there. Kierra took action. She advocated across multiple specialty services to ensure the therapist remained involved in the patient’s care. She pushed for the patient’s preferences to be honored and encouraged the physician to directly communicate with him regarding any proposed changes. When asked, the patient clearly expressed that he did not want any changes.
Kierra then took the courageous step of addressing the parents directly. Despite being met with resistance and difficult interactions, she remained professional, compassionate, and firm. She explained that the team would honor the patient’s wishes, maintain his current care plan, and continue to call him by his preferred name. Even in the face of adversity, she worked to keep the family engaged in a constructive way.
Kierra exemplifies what it means to be a patient advocate. She stands firm in the face of conflict, always prioritizing what is right over what is easy. She does not shy away from difficult situations—instead, she steps into them with integrity, compassion, and unwavering commitment to her patients.
Kierra is the nurse you want at the bedside of your loved one. For these reasons, I am honored to recognize my colleague, my peer, and my friend for this prestigious award. She embodies the very essence of what it means to be a DAISY Nurse Leader.