Jessica Postma, RN & Sally McMahon, NP Sheldon Medical Center
December 2025
Jessica Postma & Sally McMahon
ER
Sanford Sheldon Medical Center
Sheldon
,
IA
United States
Jessica Postma, RN
Sally McMahon, NP
Sally McMahon, NP
Jessica Postma:
The moment we walked in, Jessica was very accommodating to him. He started rambling about a bad hospital experience. I let her know that he has extreme anxiety and lots of people take him the wrong way, including me at times. She just shook her head to say ok and treated him so kindly. She took the extra time to explain and make sure he was okay.
She didn’t make him feel stupid or less of a person, just like she was a friend or an adult who was like he only believed they should be. She showed him that people really are kind, and they genuinely care about people. Not because they are getting something out of it or just putting on a show. I can’t thank her enough for being our nurse tonight. The night could have gone very differently if it wasn’t her. He doesn’t like OR’s or hospitals or listening to others even respond to them.
It was great to see the twinkle in his eye and the excitement of a child come over him for being treated so kindly and for having someone really listen to him. He actually talked about trying to talk to someone about his anxiety after this. His anxiety has cost him way more than a person should ever have to lose: family, friends, jobs, relationships, children.
Jessica, thank you! Thank you for being so kind. You are appreciated. Keep being amazing. You make it a better world
Sally McMahon:
She treated him so amazingly. He hates hospitals and suffers from extreme anxiety. Most people would have treated him harshly, and his anxiety would have skyrocketed. Sally genuinely took the time to treat him as the beautiful, lots-of-feelings human that he is. The sparkle in his eye after feeling heard, seen, and understood was amazing. He even talked about coming in and talking to a doctor about his anxiety. That is huge! He’s lost so much because he hasn’t gotten the help he needs with his anxiety.
Thank you so much; forever thankful that it was you we had tonight. The night was much better and calmer. You make the world a better place, just by being you. Thank you, Sally!
P.S. My children and I have had Sally come to the ER quite a few times. We love her; she’s always taking the time to let her patients know she hears them and understands. It’s a great feeling when you feel heard and seen
The moment we walked in, Jessica was very accommodating to him. He started rambling about a bad hospital experience. I let her know that he has extreme anxiety and lots of people take him the wrong way, including me at times. She just shook her head to say ok and treated him so kindly. She took the extra time to explain and make sure he was okay.
She didn’t make him feel stupid or less of a person, just like she was a friend or an adult who was like he only believed they should be. She showed him that people really are kind, and they genuinely care about people. Not because they are getting something out of it or just putting on a show. I can’t thank her enough for being our nurse tonight. The night could have gone very differently if it wasn’t her. He doesn’t like OR’s or hospitals or listening to others even respond to them.
It was great to see the twinkle in his eye and the excitement of a child come over him for being treated so kindly and for having someone really listen to him. He actually talked about trying to talk to someone about his anxiety after this. His anxiety has cost him way more than a person should ever have to lose: family, friends, jobs, relationships, children.
Jessica, thank you! Thank you for being so kind. You are appreciated. Keep being amazing. You make it a better world
Sally McMahon:
She treated him so amazingly. He hates hospitals and suffers from extreme anxiety. Most people would have treated him harshly, and his anxiety would have skyrocketed. Sally genuinely took the time to treat him as the beautiful, lots-of-feelings human that he is. The sparkle in his eye after feeling heard, seen, and understood was amazing. He even talked about coming in and talking to a doctor about his anxiety. That is huge! He’s lost so much because he hasn’t gotten the help he needs with his anxiety.
Thank you so much; forever thankful that it was you we had tonight. The night was much better and calmer. You make the world a better place, just by being you. Thank you, Sally!
P.S. My children and I have had Sally come to the ER quite a few times. We love her; she’s always taking the time to let her patients know she hears them and understands. It’s a great feeling when you feel heard and seen