My husband had a brain biopsy and was transferred to the floor for observation until he was released. Kylie was assigned to his room. She was very caring, compassionate, and explained all the procedures that were happening. She took her time with him, as his motor skills and speech were impaired; she helped calm him as he struggled to communicate.

On the second day, Kylie could tell he was in no condition to be released, even though the on-duty doctor was preparing to sign the discharge papers. Kylie advocated for my husband after spending 12 hours with him, while the doctor on duty visited only for 10 minutes.

Kylie went so far as to take on extra work shifts to ensure that my husband would not be sent home before he was ready, especially since we live 3 1/2 hours away. Kylie could see we, the family, were on an emotional rollercoaster and struggling to understand all the potential issues that could arise once we were home, considering the long drive.

Kylie reassured us he would not be discharged until she was comfortable with his vital signs. As it turned out, just as the doctor was going to release him, he vomited, confirming what Kylie knew: he was not physically ready to be discharged.

We cannot express our gratitude enough for Kylie going the extra mile to ensure our family was emotionally stable, as well as my husband being physically stable to go home. Kylie is the type of nurse who goes above and beyond; everyone should have the pleasure of experiencing her exceptional skills and compassion.