Arnold Caneras
November 2025
Arnold
Caneras
,
RN
Emergency Department
Bedfordshire Hospitals NHS Foundation Trust
Luton
United Kingdom
He moved her into a cubicle and stayed with us, gently asking all the right questions with such calmness, compassion, and reassurance that I immediately felt safe knowing he was there.
I would like to nominate Arnold for this prestigious DAISY Award. He is a truly deserving nominee, and I am immensely proud to work alongside him. Kindness is often quiet, but this nomination deserves to be heard loudly. I contacted Arnold when my mother became unwell following a trip abroad. While I was on shift, my mum called to say she felt weak, unwell, and was on her way to the hospital. I knew instinctively that she was very poorly. Arnold could hear the concern in my voice — I am usually composed, but in that moment, I was struggling. Without hesitation, Arnold agreed to meet us at the reception.
When I hadn’t yet arrived, Arnold called to check in. I explained that I was struggling to get my mum out of the car. Immediately, he came with a wheelchair, helped us safely out of the car, my mum looked ghostly, and calmly wheeled her into reception, ensuring she was booked in promptly. He moved her into a cubicle and stayed with us, gently asking all the right questions with such calmness, compassion, and reassurance that I immediately felt safe knowing he was there. Arnold canulated my mum and took her blood, no small feat, and quickly recognized how unwell she was. Her blood gas showed a potassium level of 2.4. By the time my dad had parked the car, my mum had been triaged, was in a cubicle, had observations and an ECG completed, bloods taken, and IV potassium running.
Throughout this time, Arnold kept me updated. I am not usually emotional, but I came very close. Mums are precious, no matter how old we are. Further results confirmed severe hypokalaemia and a very high CRP. My mum was admitted to EAU, where she remained for five days receiving IV antibiotics, fluids, and ongoing treatment. The care she received there followed in Arnold’s footsteps, for which I am deeply grateful. I struggle to find words powerful enough to express my gratitude. Arnold did not just care for my mum as though she were his own; he also showed me immense kindness, gentleness, and humanity at a moment when I needed it most. I am so proud to work with you, Arnold. A million thank yous.
When I hadn’t yet arrived, Arnold called to check in. I explained that I was struggling to get my mum out of the car. Immediately, he came with a wheelchair, helped us safely out of the car, my mum looked ghostly, and calmly wheeled her into reception, ensuring she was booked in promptly. He moved her into a cubicle and stayed with us, gently asking all the right questions with such calmness, compassion, and reassurance that I immediately felt safe knowing he was there. Arnold canulated my mum and took her blood, no small feat, and quickly recognized how unwell she was. Her blood gas showed a potassium level of 2.4. By the time my dad had parked the car, my mum had been triaged, was in a cubicle, had observations and an ECG completed, bloods taken, and IV potassium running.
Throughout this time, Arnold kept me updated. I am not usually emotional, but I came very close. Mums are precious, no matter how old we are. Further results confirmed severe hypokalaemia and a very high CRP. My mum was admitted to EAU, where she remained for five days receiving IV antibiotics, fluids, and ongoing treatment. The care she received there followed in Arnold’s footsteps, for which I am deeply grateful. I struggle to find words powerful enough to express my gratitude. Arnold did not just care for my mum as though she were his own; he also showed me immense kindness, gentleness, and humanity at a moment when I needed it most. I am so proud to work with you, Arnold. A million thank yous.