Megan Spencer
February 2026
Megan
Spencer
,
RN
Ward 5B
East and North Hertfordshire NHS Trust
Stevenage
,
Hertfordshire
United Kingdom
The patient commented several times about how kind she was, and it was a pleasure to witness such incredible care.
Sister Meg went above and beyond to help a patient that is homeless by making sure that they had clothes to wear, supporting the patient at all times and helping the patient to get somewhere to stay after being discharged.

Sister Meg shows her true care when on shift with all the patients, making sure that they are all cared for at all times. This patient wants to be recognised, as he feels self-assured of the help and support, even to the point of sister Meg helping sort out the patient’s dog, making sure that the dog is being cared for.

***

Sister Meg was extremely compassionate and went above and beyond for a homeless patient who was in need of care. She took it upon herself to make sure the patient had clothes (arranged and donated by ward staff), proper care following an orthopaedic injury and most importantly felt like a human-being.

The patient commented several times about how kind she was, and it was a pleasure to witness such incredible care. We wanted to recognise her for being so kind-hearted and, despite the challenges associated with complex discharge planning, she remained professional and ensured that the patient's best interests were the priority. She does not realise what a difference she has made to this gentleman's life, and she has offered him a fresh start!