Corrine put me at ease immediately. She made me feel like I had a professional who not only knew her job but was there to support me. You might think that was her job, but that is only due to my inability to express how she made me feel that I was special to her. She wanted everything to go perfectly for me. I had to interrupt her interview several times to ask questions, and instead of being frustrated, she put me at ease and encouraged me to "let those questions roll". Her directions to prepare for surgery were clear, and everything was labeled. She made sure I knew what to do and gave me the assurance to call her any time I had additional questions.