Nawang Lama is consistently recognized by patients and families for her kindness, attentiveness, and wholehearted dedication to patient care. Across multiple nominations, she is described as a nurse who administers medications promptly, pays close attention to detail, and ensures patients feel safe, comfortable, and well cared for.

Families frequently highlight Nawang’s compassion and communication, noting how she takes time to explain medications, check in often, and go out of her way to be considerate and reassuring. One family shared how she transformed a stressful hospital visit into a warm and welcoming experience by frequently checking on both the patient and their spouse, recognizing them from a previous visit, and offering genuine care beyond clinical tasks.

Another powerful nomination described how Nawang advocated for an elderly patient when concerns about labs and mental status were being dismissed. By involving the charge nurse and escalating care appropriately, she helped ensure the patient received further evaluation by specialists, leading to the identification and treatment of an underlying metabolic issue. Her actions made the family feel heard, protected patient safety, and prevented a potentially premature discharge.

Patients and families consistently describe Nawang as patient, caring, excellent in her practice, and someone who truly goes above and beyond. Her compassion, advocacy, and attention to detail embody the spirit of the DAISY Award and reflect the highest standards of nursing excellence.