January 2026
Makenzie
Nance
,
RNC
Women and Infant's Float Pool
Missouri Baptist Medical Center
st louis
,
MO
United States

 

 

 

We will be forever grateful for Mackenzie, even though it was one of the hardest times of our lives.
When I went into triage, I never imagined that we would find out that our daughter would not be alive. I had not felt fetal movement in a very long time before I convinced myself to go to the hospital to be checked out. I had my husband and 9-year-old daughter with me when we arrived at triage.

Mackenzie noticed right away that something wasn’t right. She only tried to find my baby’s heart rate for a few minutes before she called for a doctor to come in. When she called the doctor, she also asked me if it was okay if she had my daughter step out with the other nurses while they broke the news to my husband and me that our baby had passed. She never left our side while the doctor told us that our baby had not made it.

She was so thoughtful and caring to think ahead that we wouldn’t want our daughter in there at that moment. After an hour or so, we weren’t sure how to tell our daughter that her sister had passed away, and we asked Mackenzie if she could help us tell her. Mackenzie stayed with us in triage while we told our daughter the worst possible news that her sister was no longer with us. My daughter’s cries will never leave my memory, and I know Mackenzie felt that sadness with us.

Mackenzie helped us answer some of our daughter’s questions that we couldn’t answer at the time, and she never left our side, crying with us as we told our daughter. She was a true angel that day that we needed. She was kind and compassionate and was a rock that we needed. She helped us sort through our emotions when we ultimately decided we needed to go home to grieve and come back to start the process of having our angel baby.

When we came back the next two nights, Mackenzie was there by our side. She helped me through the labor process, and on her third shift with us, she helped us hold our baby when we didn’t know if we could. She made so many moments for us that you could tell she really cared, mother to mother, and felt the pain with us.

She made a special bear that I could hold that weighed the same as our daughter, and it meant so much to us. She also made matching bracelets to put on the bear and for our daughter to wear. She walked us through the funeral/cremation process when we had no idea where to begin.

We will be forever grateful for Mackenzie, even though it was one of the hardest times of our lives. She is the most caring and compassionate nurse and provides us with memories that, although terrible, we will savor forever.