Natalie Mack
October 2025
Natalie
Mack
,
BSN, RN
PICU
Advocate Children's Hospital
Park Ridge
,
IL
United States

 

 

 

She recognized that while I am a nurse, this week I was just a scared mom. And she let me be that. Natalie's calm presence and kindness grounded me through fear.
I would like to recognize Natalie for the extraordinary care she provided to my daughter during her recent stay in the PICU. As both a mother and a pediatric nurse here at Advocate Children's, I have seen compassionate nursing countless times, but experiencing it from the other side was profoundly different and deeply humbling.

From the moment Natalie entered our room, it was clear she would be a fierce advocate for our daughter. When her condition worsened, Natalie recognized subtle changes and escalated her care accordingly. Coupled with the expertise of the absolutely incredible PICU doctors, Natalie's vigilance helped change the trajectory of my daughter's hospitalization.

But beyond her skill, what touched me the most was her compassion. Natalie cared for my child as if she were her own while also caring for me - reminding me to eat, to rest, and to step away for a moment when I needed to breathe. She recognized that while I am a nurse, this week I was just a scared mom. And she let me be that. Natalie's calm presence and kindness grounded me through fear.

In what felt like such a dark time, Natalie's empathy, professionalism, and advocacy were a light that reminded me why nursing is sacred work. She represents everything this profession stands for - clinical excellence, compassion, and humanity in the face of fear. I will never forget the way she cared for our family during our time of need.

Thank you, Natalie!