Nadia Charles provided and maintained composure, care, and concern for both my brother and me. She went above and beyond to make us feel welcome, cared for, and supported. This was the first time he had an operation, and she was so patient with him and provided composed and compassionate care. He (and I) were managing a lot, and she made sure to support all of us with kind patience.

When he was struggling after his operation, she made a point to come find me to help calm him. Without her calm, professional, and kind interventions, our experience would not have been anywhere near as positive. She made sure to complete every ask with a smile on her face, and we could not have asked for a better nurse.

Thank you to Nadia and everyone who helped while we were there!