During a particularly challenging week, Nurse Mirasol cared for an elderly patient recently diagnosed with advanced-stage cancer. The patient had no family nearby, felt scared, and struggled to understand the medical procedures and terminology the care team explained. She quickly recognized the patient’s emotional distress and went above and beyond, providing excellent medical care and offering emotional support.

Despite her busy schedule, she took time each day to sit with the patient, explaining every aspect of the care plan in simple, comforting language. She even wrote down notes and summaries for the patient to keep by their bedside. Recognizing the patient’s loneliness, she coordinated with hospital social services to arrange virtual visits with distant family members. She also brought in small personal items, such as a warm blanket and a favorite playlist, to help the patient feel at home.

One physician commented, “Nurse Mirasol doesn’t just treat the illness, she treats the person.” Her consistent kindness, empathy, and clinical excellence left a lasting impression on everyone. Nurse Mirasol exemplifies the spirit of the DAISY Award by providing truly compassionate, patient-centered care.