Justin demonstrated great professionalism and compassion to a patient in distress. Throughout the encounter, Justin remained calm, patient, and compassionate. He took the time to listen, reassure her, and ensure she felt heard and supported, which played a key role in de-escalating the situation. Justin went above and beyond by balancing compassionate bedside care while advocating to secure the support she needed. He handled the situation with professionalism and empathy. His unwavering commitment to his patients’ safety, dignity, and well-being truly stood out, and we are grateful for the strength and compassion he brings to our team.