During my two-week inpatient stay at the hospital, I had the privilege of being cared for by an exceptional staff nurse whose compassion, professionalism, and commitment to continuous improvement stood out from day one.

What impressed me most was her genuine desire to learn and grow. She consistently asked for feedback—not just in passing, but in a thoughtful and open manner that made it clear she truly wanted to understand how she could improve the care experience for patients. This approach created a real sense of partnership in my care and made me feel heard and valued as a patient.

Her attitude reflected a true “open door” mindset. Whether I had a question, a concern, or simply needed reassurance, she was always approachable and responsive. Her actions also embodied the spirit of “One HCA”—collaborative, patient-focused, and dedicated to delivering the highest standards of care as part of a united team.

This nurse made a lasting impact on my recovery journey, and I am deeply grateful. She is a true role model for nursing excellence.