Susanne Keane
December 2024
Susanne
Keane
Coronary Care Unit
St James's Hospital
Dublin
Ireland
She checked on me constantly, and she put my fears to rest by reassuring me that over time, I would make a good recovery. After my episode, it meant so much to hear this.
After having a cardiac arrest during an angiogram, I was admitted to the CCU. While each nurse and health care assistant was fantastic, Suzanne Keane shone through like a bright star; she showed me such empathy and kindness. I live two hrs from Dublin, and didn't have family nearby. She checked on me constantly, and she put my fears to rest by reassuring me that over time, I would make a good recovery. After my episode, it meant so much to hear this.
Nothing was too much trouble, from going through my bags to find my bits and pieces I needed to checking up that my pain was under control. The icing on the cake was settling me down for the night, asking me my preference regarding lights on or off, did I want door open or closed and letting me know she would be checking on me throughout the night, giving me the alarm bell and telling me use it at any time, I know those are small things but for me in the big smoke after a traumatic day, it meant so much to me, it was like a safety blanket.
Needless to say, I had a good sleep that night. God bless all the staff in CCU. They are outstanding, but for me, Susanne was like my guardian angel that first night when I was frightened and so anxious and lonely, God bless her
Nothing was too much trouble, from going through my bags to find my bits and pieces I needed to checking up that my pain was under control. The icing on the cake was settling me down for the night, asking me my preference regarding lights on or off, did I want door open or closed and letting me know she would be checking on me throughout the night, giving me the alarm bell and telling me use it at any time, I know those are small things but for me in the big smoke after a traumatic day, it meant so much to me, it was like a safety blanket.
Needless to say, I had a good sleep that night. God bless all the staff in CCU. They are outstanding, but for me, Susanne was like my guardian angel that first night when I was frightened and so anxious and lonely, God bless her