My mother was transferred urgently to McLaren Greater Lansing. While there, her vitals became unstable. They discovered she was septic and needed lifesaving surgery. It was a very stressful time for my family. My mom made it through surgery and was taken to the 5th floor ICU. Michael was one of the nurses who cared for my mom during the day.

Michael was so attentive to my mother during her stay. He absolutely made sure to give her the best care she could possibly receive. The amount of empathy, understanding, and overall support he provided to my family was outstanding. He explained every question my family asked and even comforted us when we couldn’t hold our tears in any longer.

When my mom’s sedation was decreased a bit, while still ventilated, my mom was spoken to with such compassion and humanity, using a gentle and calm tone. I have never heard a nurse speak like that to a patient. You could tell he truly cared for her. He is surely in the right place. I am moved by the way he cared for and talked to my mom.

I understand Michael is still in training; he was quick on his feet. Always right on top of everything, maybe even 2 steps ahead. He delivered meds before the machines could beep, indicating fluids were gone. Michael was very thorough when he did vital exams on my mom and consistently communicated with us about my mom’s progress.

I cannot thank you enough for the care that my mom received. You did not just help save her life, but you brought great comfort to our family, knowing that she had such an exemplary care team. Michael and the care team deserve to be recognized for this! Thank you, Michael!