Robin exemplifies what it means to be a compassionate, dedicated, and deeply empathetic nurse case manager. Robin consistently goes above and beyond to ensure patients not only have the care they need, but the support, resources, and guidance to transition safely through every step of their healthcare journey. What sets Robin apart is that she has a genuine heart for advocacy. She listens to each patient and family. She deeply cares and treats each individual with dignity. Robin communicates with patients and families through challenging decisions with clarity and compassion. She is an individual who truly has a glow about her and has followed the path that GOD has paved for her. Robin is loved by all her co-workers and is a very valuable asset to Cardiac Step Down. Robin makes a huge difference in not only the patients' lives but also her co-workers as well. Her work leaves a lasting impact, and she truly embodies the spirit of the DAISY Award.