Kellan Burgess has been an exceptional nurse for my daughter, X, during her extended hospital stay. She went above and beyond the traditional role of nursing by not only providing excellent medical care but also offering emotional support and ensuring every detail was attended to.

When X celebrated her sweet 16 in the hospital, Kellan made the day special despite the circumstances. She wrote a heartfelt personal note to my daughter and checked in frequently to ensure she felt loved and cared for. On top of managing her regular duties, Kellan made sure X was comfortable at all times, answering every question I had about medications, side effects, or changes in her care plan.

Even during times I had to leave the room, Kellan ensured I stayed informed by leaving detailed notes on the whiteboard or notepads about X’s progress and answers to any questions I had previously asked. Her proactive communication helped me feel confident and at peace during a stressful time. Kellan’s kindness, attentiveness, and deep compassion have truly made her stand out as someone who was not just doing her job but genuinely caring for my daughter and our family.

Kellan’s commitment to her patients is truly unmatched. Her ability to connect with my daughter and make her feel seen and supported went far beyond what we expected. Her thoughtfulness in remembering small details, like my daughter’s birthday and her preferences, showed a deep sense of dedication to her work and her patients. Kellan made our hospital experience as positive as possible under difficult circumstances, and her compassion will always stay with us. She embodies what it means to be a nurse, and we are so grateful for her care.