Intensive care nursing is such a crucial role. Shelby excels at making patients and families feel comfortable in such a high-pressure environment. She has the remarkable ability to connect with patients and families during challenging times. My sister was one of Shelby's patients who got to be on the receiving end of her compassion. When my sister was unable to breathe on her own, Shelby continued to advocate for ventilator challenges and made the connection, allowing my sister to trust and listen to her. It is challenging being assigned to a patient who has not one but two nurses for siblings. Shelby fielded our frequent questions and information gathering with grace and never made us feel like a burden (we asked many questions). Shelby, you have no idea the impact you make on patients and families!! You made a difficult situation bearable and smiled the whole time you took care of my sister.