Alexa was nominated by her nurse leader on providing a proactive approach to "enhancing the patient experience in our unit." Recognizing the need for better patient education and preparation, Alexa partnered with another colleague to ensure that expectant parents receive informative tours and have access to a well-structured process before their delivery. Their initiative led to the creation of a tangible brochure, providing patients with clear expectations and essential information to ease their journey. By identifying this need and taking action, they have strengthened our commitment to patient-centered care, ensuring every patient feels informed, supported, and heard during such a vulnerable time.

Thank you, Alexa, for your initiatives! You are an extraordinary nurse!