Jessica was an exceptional nurse during my mom’s last days in this world. She went beyond her obligations in comforting and caring for my mom, as well as the rest of the family. Losing a loved one is never easy, but Jessica made this process feel smoother. Even though my mom could not speak due to her tracheotomy, she would light up when Jessica entered the room. She would mouth thank you to her every time with a warm smile. Jessica was always prompt and caring whenever we requested anything. She explained everything thoroughly and involved us in my mom’s care. We appreciate everyone involved in her care and are super pleased with everyone who cared for my mom and her family. From the time we entered the hospital until the expiration of my mom, every team member was special and caring.