Caroline went above and beyond for a patient who was recently operated on for skin cancer. The patient had a big international trip planned, and Caroline worked very hard to schedule the surgery prior to the trip. When the patient first met Caroline, she shared that she had a trip coming up and the importance of it. As the patient was leaving the office, Caroline hugged her, and that hug meant the world to the patient. Since the surgery, the patient has faced some challenges with her health, but Caroline has been there all the way. The patient stated that they had just met, but she knows she can count on Caroline any time. Quote, "Her hug meant the world to me, and now she means the world to me."