Jessica Lozo
January 2025
Jessica
Lozo
,
BSN, RN
OBS
Banner Del E Webb Medical Center
Sun City West
,
AZ
United States
She brought in a sympathy card on our second day together, and many of the staff on the floor signed it with a kind note.
I was admitted through the ED after presenting chest pains and high blood pressure. My husband had died suddenly in November. His memorial service was scheduled for a few days after I was admitted. I was scheduled for a cardiac Cath the day before the service. Jessica was my nurse for both days. She was very empathetic to my grief. She brought in a sympathy card on our second day together, and many of the staff on the floor signed it with a kind note.
Jessica promised that she would do everything possible to get me out of the hospital that evening so I could attend my husband's service the next day. She even stayed for an hour past her 12-hour shift to ensure all the paperwork was completed quickly so that I could leave between 8 and 9 pm. I trusted that she would take care of it all, and that definitely reduced my high stress level.
Unfortunately, I had a reaction to the anesthesia from the cardiac Cath and I had to stay overnight. I don’t even know the name of the nurse who took care of me overnight, but again, the staff went out of their way to get me discharged by 8-9am so I could get home and be ready for my sad day.
I appreciated the special care of all the staff and their commitment to my care under very difficult circumstances.
Jessica promised that she would do everything possible to get me out of the hospital that evening so I could attend my husband's service the next day. She even stayed for an hour past her 12-hour shift to ensure all the paperwork was completed quickly so that I could leave between 8 and 9 pm. I trusted that she would take care of it all, and that definitely reduced my high stress level.
Unfortunately, I had a reaction to the anesthesia from the cardiac Cath and I had to stay overnight. I don’t even know the name of the nurse who took care of me overnight, but again, the staff went out of their way to get me discharged by 8-9am so I could get home and be ready for my sad day.
I appreciated the special care of all the staff and their commitment to my care under very difficult circumstances.