I was moved from the ED to the PCU because after being treated for COVID with the regimen, my heart went into Afib, and my heart rate went to 175.  They could not get it down, so I was admitted to the PCU, where I was assigned to her.  

Right from the start, I knew I was in good hands.  She got me settled in and explained to me about the care I was to be given in detail, how exactly they planned to address my heart issues, and continue COVID treatment.  

All evening and night long, I never felt alone.  She was right here when I needed her with her soft and gentle mannerism. 

During the night, she came in and needed to put in a second IV.  I told her that I am an extremely hard stick and I was scared. I remember how slowly, carefully, and gently she stroked both my arms.  To my amazement and joy she inserted the IV on the first try.  Unheard of.  

When she was done and about to leave, I told her I was beginning to lose hope.  She came to the other side of my bed to encourage me not to do that.  She assured me that I was going to be alright.  Her calming voice and her warmth of personality touched my heart and gave me the reassurance I needed.  I needed her.  She needs to be acknowledged.  

Thank you, and God bless you.