Peggy went above and beyond to make sure I am informed and ready to be induced this week. I asked her so many questions. Then she went and got the doctor to make sure she explained the process of induction to me personally. I was scared and non-compliant before Peggy gave me all of the information I needed. Now I feel like I am empowered, informed, supported, and ready to cooperate and see this baby's face. For each step she took, she made sure she was doing right by the doctor and me. Peggy went above and beyond, took a terrifying situation, and turned it around for my husband and me. I’m so thankful.