A patient was unable to ride with EMS due to paramedics not being available. This patient had already waited a week for a bed and was going to lose it. Heather, who is also a paramedic with EMS, left Schneck to change and get her EMS crew to transport this patient. The patient was able to get to the facility to get the help they needed only due to Heather. She is not only an amazing person but an amazing nurse as well.

Note: This is Heather's 2nd DAISY Nurse Leader Award!