March 2025
Michelle
Gifford
,
RN
Pulmonary
Hutchinson Regional Medical Center
Hutchinson
,
KS
United States

 

 

 

She was great at caring for him, but I remember her as a friend looking out for me and always ready to offer reassurance and a hug.
My 82-year-old uncle, the primary caregiver for his wife, who suffers from dementia, was recently admitted to the pulmonary unit. I came from out of state to help until their daughter arrived. We were lucky to have Michelle as his nurse for most of his stay when he wasn't in ICU. She was great at caring for him, but I remember her as a friend looking out for me and always ready to offer reassurance and a hug. They had transferred my uncle to the ICU, which is a more difficult area to keep tabs on my aunt. I went to the restroom near the elevators and asked her to wait there. When I came out, she had vanished. I took a quick look in the lobby and parking lot. I went to the ICU but doubted that she'd be able to find her way there. The ICU staff called security, who alerted the hospital staff. I decided that my aunt may have tried to find the pulmonary unit because she liked everyone working there. She'd talk on the way home each night about what a great group of people they were. When I reached the pulmonary unit, they had figured out who the missing person was.
By this time, I was on the verge of tears. Michelle reassured me that everything would work out and she'd be found. She gave me a big hug! As I left the unit, I ran into another staff member bringing my aunt "home" to the 5th floor! Eventually, my uncle moved back from the ICU to the Pulmonary unit. Michelle would routinely ask how I was. Was I getting any sleep, etc.? The staff on the floor were very attentive about watching my aunt out on her own. We had a pizza party to thank them for all their help! I can't say enough good things about the team on Pulmonary and the security guys. Most importantly, I felt like Michelle was there for my uncle, aunt, and me when we needed her most. I consider her a great friend.