Alex is a consummate professional with an attitude for anticipating a patient's needs to a degree that is rare, and gives patients a unique healthcare experience. Alex has exceptional manners and could go into education and training. More importantly, he understands chronic pain, patients' unique needs, and challenges in a functional way. He doesn’t overly coddle a patient who lives with pain levels of 7-9 (with spinal meningitis). I believe Alex has highly unusual talents and the capacity to be trained in the highest specialized areas. As a patient with a very unusual constellation of health challenges and as a professional healthcare navigator advocate with 30 years of experience, along with being hospitalized, here 3x since, I can unequivocally state that he is a 1 in 10,000 professional.