“I am very honored to nominate my former colleague and mentor, Norma Alvarado for the DAISY Award. From the moment I joined MercyOne Medical Center in Iowa, she welcomed me with kindness, treating me as an equal and ensuring I felt valued and supported in my role. Her genuine warmth and unwavering commitment to excellence have not only made my transition smoother but have also inspired me to be the best version of myself every day. Norma has been a guiding light, sharing her knowledge and expertise with patience and compassion. As my mentor, she demonstrated an unparalleled ability to listen, guide, and uplift, making me feel confident and empowered in my work. Beyond mentoring me, her care extends to everyone she encounters, her colleagues and especially her patients. She embodies the true spirit of nursing, going above and beyond to ensure each patient receives compassionate, dignified care. Her dedication reminds me of the words of Maya Angelou: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This perfectly describes the legacy Norma is creating at MercyOne Medical Center. She ensures that every patient feels seen, heard, and cared for. Her ability to bring hope and healing to those around her is nothing short of extraordinary. I can confidently say that Norma is not only a phenomenal nurse but also an extraordinary human being. Her dedication, compassion, and selflessness make her truly deserving of the DAISY Award. She has left an indelible mark on my life and lives of so many others.”