Casey Fagan
April 2025
Casey
Fagan
,
RN
Emergency Room
Virginia Mason Franciscan Health - St. Francis Hospital
Federal Way
,
WA
United States

 

 

 

You're good people, we were blessed to have met you, and St. Francis is fortunate to have you.
A very belated thank you.

My wife and I went to the ER on suspicion of her having appendicitis. She had a POTS episode, which got her the little dark "closet" place. We ended up being there for 13 hours, but you took it upon yourself to get her a chair that reclined further, allowing her to have some comfort and rest. It was a huge blessing to both of us. She has a large number of chronic illnesses; if it weren't for you, she'd probably have spent the time on the floor. Your bedside manner was also exceptional, as was your calm communication with everyone despite an incredibly stressful night for y'all. You're good people, we were blessed to have met you, and St. Francis is fortunate to have you.