My son had significant health issues at birth, so he spent an extended time in the neonatal ICU. We felt hopeless during that period. Reny could provide my son with emergency care at a moment’s notice. She ensured that my son and our family had everything we needed. She even called doctors from outside the area to make appointments. She always made sure we received whatever assistance we required. It’s hard to express all that she does not just for me but for other children and their parents. She offered emotional support and alleviated stress by listening and always providing reassurance and hugs. She was caring, kind, loving, and understanding. Reny goes out of her way to ensure that all the kids in the department receive whatever they need. Without Reny, we wouldn't have been able to get my son the essential care he still needs. Thank you. I believe that without Reny, our experience would have been much worse. She cried with us in moments of success and ensured no child was left behind in meeting their needs. Thank you, Reny! We all owe you so much!