Susan Sanchez
December 2024
Susan
Sanchez
,
RN, BN, MSA
Quality, Risk, & Patient Safety Department
Kaiser Permanente South San Francisco Medical Center
South San Francisco
,
CA
United States

 

 

 

By leading quality improvement initiatives and providing essential support to nursing teams, she ensures that our standards of care remain high and that patient outcomes are consistently improved.
I am writing to nominate Nurse Consultant Susan Sanchez for the esteemed DAISY Nurse Leader Award for Quality and Safety. Susan embodies the qualities of an exceptional leader, and her commitment to fostering a culture of quality and safety within our organization is truly commendable. 

One of Susan’s most remarkable attributes is her approachability. She creates an environment where staff feel comfortable engaging with her, which encourages open dialogue about quality and safety improvement initiatives. Her genuine willingness to listen and provide guidance has empowered our nurses to share their insights and ideas, driving meaningful changes in our practices. 

Susan’s proactive rounding on the units is particularly impactful in developing trusting relationships with the nursing staff. During her visits, she takes the time to engage with nurses, listen to their concerns, and celebrate their successes. This hands-on approach not only fosters trust but also reinforces a collaborative spirit, enabling the staff to feel valued and supported. The rapport she builds during these rounds translates into a culture of safety and quality, where nurses are more inclined to bring forth innovative ideas for improvement. 

While Susan may not be a direct care nurse, the work she does tremendously impacts patient care at all levels. By leading quality improvement initiatives and providing essential support to nursing teams, she ensures that our standards of care remain high and that patient outcomes are consistently improved. Her influence reaches beyond individual interactions, helping to shape policies and practices that enhance the overall quality of care we provide. 

As an advisor for the Quality & Safety Council, Susan plays a pivotal role in guiding our nursing staff as they lead initiatives focused on improving nursing-sensitive indicators. She not only supports the council but also actively collaborates with our nurses to ensure that their voices are heard and their contributions are valued. This collaborative approach has resulted in significant enhancements in patient care, demonstrating her unwavering commitment to quality and safety. 

Additionally, Susan is an invaluable resource to all nursing leaders in our organization. Her expertise and support during various initiatives have been instrumental in advancing our efforts to improve quality and safety in nursing practice. She provides us with the tools and knowledge we need to implement effective strategies, fostering a sense of unity and purpose among our teams. 

Susan Sanchez exemplifies the spirit of the DAISY Nurse Leader Award. Her dedication to quality and safety, combined with her approachability, commitment to rounding, and support for nursing leadership, has made a profound impact on our organization and the care we provide to our patients. I wholeheartedly believe she deserves this recognition.