March 2024
Martha Yasmin
Hernández Rodríguez
,
RN
Christus Muguerza Hospital Betania
Publa
,
Puebla
Mexico

 

 

 

She gave me the confidence to express how I felt and what I needed, and she understood my concerns.
LA ENFERMERA YAZMIN ES UN SER HUMANO QUE ME REGALO TODA SU ATENCIÓN Y ME DEMOSTRO SU PASIÓN POR EL TRABAJO QUE DIARIO REALIZA. SIEMPRE LOGRO SACARME UNA SONRISA, PREGUNTA MUY AMABLE. COMO ESTA, COMO HABIA AMANECIDO, CADA DIA Y ME REGALO LAS MEJORES ATENCIONES. LOS PRIMEROS DOS DIAS EN EL HOSPITAL NO SABIA QUE SENTIR, POR EL DOLOR Y ESTAR EN UN LUGAR EXTRAÑO Y TODA LA SITUACION POR LO QUE ESTABA PASANDO. SIN EMBARGO. ELLA ME HIZO SENTIR COMO EN CASA Y QUE YO TUVIERA MOTIVOS PARA SENTIRME MUCHO MEJOR. ME DIO CONFIANZA PARA EXPRESARLE COMO ME SENTIA Y LO QUE NECESITABA Y ELLA ENTENDIO MIS INQUIETUDES. APARTE UN DIA PARTICIPO MUY ALEGRE EN UNA CHARLA QUE TUVE CON MI ESPOSO, A MI SE ME HABIA ANTOJADO UNOS CAMARONES Y JUSTO LLEGO LA COMIDA Y ENTONCES VI LAS COMIDAS Y ME DIJO CON UN BELLO MURMURO PUES SON CAMARONES, ^DISFRUTELOS^. Y AUNQUE NO LO ERAN ME PUSO ALEGRE. LA FORMA EN QUE ELLA LO DIJO. SU BUEN MODO DE SER LOGRO CAMBIAR MI ANIMO Y ME REGALO MUCHAS ALEGRIAS EN MI ESTANCIA. FELICIDADES POR TU TRABAJO YAZ ME LLEVO LO MEJOR DE TI Y DEL HOSPITAL. QUIERO AGRADECER AL PERSONAL POR SER TAN DEDICADO EN LO QUE HACEN DE SU TRABAJO. PORQUE SIEMPRE FUERON MUY AMABLES, ATENTOS, EDUCADOS Y TIENEN UNA BONITA MANERA DE TRANSMITIR BUENAS VIBRAS Y LAS INDICACIONES SIEMPRE MUY CLARAS CON EXCELENTES CUIDADOS. SI NO ME APRENDI LOS NOMBRES DE TODOS ES PORQUE ESTABA MEDIA DISTRAIDA, LO QUE SI ME LLEVO EN MI CORAZÓN ES CADA UNA DE SUS CARITAS Y BUENAS ACCIONES, ME VOY MUY CONTENTA Y AGRADECIDA CON TODOS USTEDES. HOY EN DIA PUEDO DECIR QUE ES EL MEJOR HOSPITAL QUE HE VISITADO. GRACIAS.... BETANIA CHRISTUS MUGUERZA. ¡FELICIDADES!

Translated using Google:

Nurse Yazmin is a human being who gave me all her attention and showed me her passion for the work she does daily. She always managed to make me smile. She asks very kindly, "How are you? How did you wake up?" Every day, she gave me the best attention. The first two days in the hospital I did not know what to feel, because of the pain and being in a strange place and the entire situation of what I was going through. However, she made me feel at home, and I had reasons to feel much better. She gave me the confidence to express how I felt and what I needed, and she understood my concerns. One day, she overheard a talk I had with my husband. I had been craving some shrimp, and the food just arrived. Then I saw the food, and she told me with a beautiful murmur, well, they are shrimp; enjoy them. And even though they were not, it made me happy. The way she said it. Her good manner of being able to change my mood gave me a lot of joy during my stay.

Congratulations on your work, Yaz. I want the best for you and the hospital. I want to thank the staff for being so dedicated to what they do in their work. They were always very kind, attentive, and polite, and they had a nice way of transmitting good vibes. The instructions were always very clear and showed excellent care. If I did not learn everyone's names, it is because I was a little distracted; what I do take in my heart is each one of your faces and good actions; I am very happy and grateful to all of you. Today I can say that it is the best hospital I have visited. Thank you... Betania Christus Muguerza. Congratulations!